Lean Focus provides staff for daily management and tracking of support tasks related to telephony and Help Desk.
We realease resources, absorbing our specialists non-strategical tasks.
The management with specialists in plant, near the users, allows us to expand the tasks of management and support with services that make necessary the physical interaction as:
- Management of PIN’s/PUK’s
- Device configuration and delivery
- Physical control of inventory
Correct use of technology allows our clients to externalize the day-to-day management of telephony. From our offices, remotely, we are used to:
- Lines and terminals management and maintenance (high, low, temporary suspensions, portabilities or duplicates)
- Issue resolution and user support
- Inventory management
- Interaction with the operators
- Stock of terminals for configuration and shipping