OUTSOURCING
Realeasing resources
Lean Focus provides staff for daily management and tracking of support tasks related to telephony and Help Desk.
We realease resources, absorbing our specialists non-strategical tasks.
Plant outsourcing
The management with specialists in plant, near the users, allows us to expand the tasks of management and support with services that make necessary the physical interaction as:
- Management of PIN’s/PUK’s
- Device configuration and delivery
- Physical control of inventory
Outplant outsourcing
Correct use of technology allows our clients to externalize the day-to-day management of telephony. From our offices, remotely, we are used to:
- Lines and terminals management and maintenance (high, low, temporary suspensions, portabilities or duplicates)
- Issue resolution and user support
- Inventory management
- Interaction with the operators
- Stock of terminals for configuration and shipping